从AIQUM 9.10p1或9.11升级到9.11p1集群采集后、停止工作
适用场景
- Active IQ Unified Manager 9.11P1 +(AIQUM)
- rRHEL或cent操作系统
问题描述
- 将AIQUM从9.11或9.10p1升级到9.11p1后、服务显示正在运行、但集群采集未在WebUI中更新。
- 升级陷入停滞状态、数小时内无进度
- 集群性能视图页面中未显示任何性能数据。
- 在au.log中出现错误。
2022-09-20 00:00:09,804 INFO [main] c.o.s.a.f.m.CommunicationManager (CommunicationManager.java:411) - Attempting to verify server at: https://localhost:443
2022-09-20 00:00:09,824 INFO [main] c.o.s.a.f.m.CommunicationManager (CommunicationManager.java:390) - Could not communicate with the server; will retry in 10000ms
- JEP.log中出现错误。
2022-09-16 18:09:29,414 ERROR [main] [com.netapp.jeps.keystoresetup.Main] Error while fetching aliases of parent certificate for certificate of alias <alias_name>
2022-09-16 18:09:29,416 ERROR [main] [com.netapp.jeps.keystoresetup.Main] Exception setting up keystores
java.lang.NullPointerException: null
at com.netapp.dfm.common.lite.security.AliasUtils.fetchAliasesOfCertificateChain(AliasUtils.java:100)
at com.netapp.jeps.keystoresetup.Main.migrateOntapVCenterUMLocalhostCerts(Main.java:822)
- 升级期间、putty控制台日志中出现错误
ERROR: Setting Keystore and Trustore using keystoresetup JEP. Response Code: 72
- LDAP身份验证问题描述也可能受升级影响。