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服务器重新启动时,Windows 上的 Active IQ Unified Manager 升级失败

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适用于

  • Active IQ Unified Manager (AIQUM)
  • AIQUM 从 9.14 升级到 9.16P2
  • Windows Server(2016/2019)

问题描述

在 Windows 上将 Active IQ Unified Manager (AIQUM) 从版本 9.14 升级到 9.16P2 期间,AIQUM 服务器重新启动,导致升级失败,应用程序无法访问。症状包括

  • AIQUM GUI 升级后无法访问,或仍显示"未运行"状态的旧版本 (9.14)
  • AIQUM 服务 (ocie-au, oncommandsvc) 处于"已停止"或"正在停止"状态,无法启动
  • MySQL 成功升级到 8.4,但 AIQUM 应用程序文件已损坏
  • 日志输出显示错误,例如:

    WFLYCTL0080: Failed services => {jboss.deployment.subunit."mega-app.ear"."server-api.war".undertow-deployment =>"java.lang.RuntimeException: java.lang.ClassCastException: class org.apache.logging.log4j.core.LoggerContext cannot be cast to class org.apache.logging.log4j.core.LoggerContext"}WFLYCTL0412: Required services that are not installed: [jboss.deployment.subunit."mega-app.ear"."mega-acq-server.war".deploymentCompleteService]WFLYCTL0180: Services with missing/unavailable dependencies: [jboss.deployment.unit."mega-app.ear".deploymentCompleteService is missing [jboss.deployment.subunit."mega-app.ear"."mega-acq-server.war".deploymentCompleteService]]

  • 由于升级过程中意外重新启动服务器,应用程序文件已损坏

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