由于 ocie 服务未启动，打开 WebUI 时出现 Active IQ Unified Manager 错误 404

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适用场景

NetApp Active IQ Unified Manager 9.7
Red Hat Enterprise Linux

问题描述

尝试登录到 Active IQ Unified Manager WebUI 时收到浏览器错误 404 - Not Found。
检查 ocie 服务后，它将显示为故障状态。

‌‌‌[root@aiqumserver /]# systemctl status ocie
 ocie.service - LSB: Active IQ Management Server
 Loaded: loaded (/opt/netapp/systemd/system/ocie; enabled; vendor preset: disabled)
 Active: Active: failed (Result: signal) since Mon 2021-05-24 12:43:50 UTC; 9s ago
 Process: 15944 ExecStart=/opt/netapp/systemd/system/ocie start (code=killed, signal=TERM)

在 /var/log/ocie/server.log 中，我们看到 Permission denied 错误。

2021-05-22 10:33:33,545 ERROR [org.jboss.msc.service.fail] (MSC service thread 1-4) MSC000001: Failed to start service jboss.security.security-domain.client-auth: org.jboss.msc.service.StartException in service jboss.security.security-domain.client-auth: WFLYSEC0012: Unable to start the SecurityDomainService service
 
 Caused by: java.io.FileNotFoundException: /opt/netapp/essentials/jboss/server/onaro/cert/server.truststore (Permission denied)
 
 2021-05-22 10:33:34,169 ERROR [org.jboss.msc.service.fail] (MSC service thread 1-7) MSC000001: Failed to start service org.wildfly.core.management.security.realm.ClientRealm.trust-manager: org.jboss.msc.service.StartException in service org.wildfly.core.management.security.realm.ClientRealm.trust-manager: WFLYDM0018: Unable to start service
 
 Caused by: java.io.FileNotFoundException: /opt/netapp/essentials/jboss/server/onaro/cert/server.truststore (Permission denied)

检查文件 /opt/netapp/fasents/jboss/server/onara/c证书 /server.truststore 和 /opt/netapp/fasents/jboss/server/onaro/Cert/onert/imperator/netapp.keystore 上的权限。

[root@aiqumserver /]# ls -la /opt/netapp/essentials/jboss/server/onaro/cert/server.truststore
 -r-------- 1 user user 1298 Jun 23  2020 /opt/netapp/essentials/jboss/server/onaro/cert/server.truststore
 
 ‌‌[root@aiqumserver /]# ls -la /opt/netapp/essentials/jboss/server/onaro/cert/originator/netapp.keystore
 -rw------- 1 user user 502 Jun 23  2020 /opt/netapp/essentials/jboss/server/onaro/cert/originator/netapp.keystore