Active IQ Unified Manager 集群监控失败、并出现错误："Failed to parse response"
适用场景
- Active IQ Unified Manager (AIQUM) 9.x
- OnCommand统一管理器(OCUM) 9.5
问题描述
- 集群监控失败、并显示以下消息：
Monitoring failed for cluster <cluster name>. Reason: Failed to parse response - 性能视图表中的性能数据可能会 在 Lat再 延迟、 IOPS和 MBps 列中显示不适用。
- 查看性能图表时、性能数据可能也会丢失。图表将显示 No data to display(没有可显示的数据)。
au.logfor Active IQ Unified Manager将出现类似以下内容的错误。确切的Unicode字符可能有所不同。
2019-08-06 00:02:21,288 ERROR [pool-3-thread-4194] c.o.s.a.f.d.BaseDataSource (AggregatedDataSourceErrorsException.java:152) - Error 1 out of 1: <cluster name> [Inconsistent data retrieved] - Failed to parse response (Failed to parse response) org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x8) was found in the element content of the document.
2021-05-04 08:37:22,204 WARN [pool-302976-thread-3] c.o.s.a.d.n.t.z.ZAPIConnection (ZAPIConnection.java:629) - [netappfoundation] <cluster name> - while executing ZAPIs on datasource: <cluster name> IP: xx.xx.xx.xx for ZAPI: perf-object-counter-list-info, com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Failed to parse response org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x17) was found in the element content of the document.
注意：日志位置记录在知识库中 什么是Active IQ Unified Manager的重要日志文件及其各自的位置？