跳转到主内容

Active IQ Unified Manager (AIQUM) EMS 订阅无法正常工作

Views:
44
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

适用于

  • Active IQ Unified Manager (AIQUM)
  • ONTAP 9

问题

Active IQ Unified Manager (AIQUM) 中的 EMS (事件管理系统)订阅功能未按预期运行。在 OVA 部署上的 AIQUM 中,集群操作状态显示为 failed
 
AIQUM--> ocum-error.log:
 
2025-05-29 10:22:01,923 ERROR [t1user] [default task-2318] [service.ems.SubscribeEmsDataAccessService|validateAndSave] [c.n.d.o.o.s.z.OntapEmsZapiService] EMS Configuration Check failed with error Authentication to Storage System ClusterB.mycompany.com.cn as user null failed.  Response code: 403
2025-05-29 10:24:03,864 ERROR [t1user] [default task-2317] [service.ems.SubscribeEmsDataAccessService|validateAndSave] [c.n.dfm.impl.ems.EMSConfigureUtil] Failed to Configure EMS for Cluster ClusterB
2025-05-29 12:00:54,033 ERROR [oncommand] [collection-completion-sync-3] [c.n.d.o.o.s.z.OntapEmsZapiService] EMS Configuration Check failed with error Authentication to Storage System ClusterB.mycompany.com.cn as user null failed.  Response code: 403
2025-05-29 12:00:54,045 ERROR [oncommand] [collection-completion-sync-3] [c.n.dfm.impl.ems.EMSConfigureUtil] Failed to Configure EMS for Cluster ClusterB
 
AIQUM--> zapi-outbound.log:
 
2025-05-29 10:38:20,936 DEBUG [default task-2335] [service.ems.SubscribeEmsDataAccessService|validateAndSave] apiFamily should be specified when using TargetType.FILER - invoking ZAPIs with @scope tags will fail
2025-05-29 10:38:20,944 DEBUG [default task-2335] [service.ems.SubscribeEmsDataAccessService|validateAndSave] Executing ZAPI request ems-destination-get to ClusterB.mycompany.com.cn:
<?xml version='1.0' encoding='UTF-8'?><!DOCTYPE netapp SYSTEM 'file:/etc/netapp_filer.dtd'><netapp xmlns="http://www.netapp.com/filer/admin" version="1.0" originator_id="AIQ_UM:t1user"><ems-destination-get><name>aiq.mycompany.com.cn</name></ems-destination-get></netapp>
2025-05-29 10:45:54,005 DEBUG [collection-completion-sync-0] apiFamily should be specified when using TargetType.FILER - invoking ZAPIs with @scope tags will fail
 
ONTAP--> AUDIT-MLOG-TXT.GZ:
 
00000017.0017d75c 01893289 Thu May 29 2025 10:38:20 +08:00 [kern_audit:info:10802] 8503e80000011dea :: ClusterB:ontapi :: 1.1.1.2:50380 :: ClusterB:aiquser :: POST /servlets/netapp.servlets.admin.XMLrequest_filer HTTP/1.1 :: Error: 403 Forbidden

原因

此问题是由于用户权限不足造成的。
用于 EMS 订阅的"t1user"帐户缺乏所需的群集管理权限,并且没有 ontapi 应用程序用于向存储系统进行身份验证。
 
ONTAP Cluster B-->USERPROFILE.XML:
Vserver User Name or Group Name Application Authentication Method Role Name Whether Ns-switch Group Second Authentication Method LDAP Fastbind Authentication
ClusterB admin amqp password admin no none no
ClusterB admin console password admin no none no
ClusterB admin  http password admin no none no
ClusterB admin ontapi password admin no none no
ClusterB admin service-processor password admin no none no
ClusterB admin ssh password admin no none no
ClusterB aiquser console password readonly no none no
ClusterB aiquser  http password admin no none no
ClusterB aiquser ontapi password admin no none no
ClusterB aiquser ssh password admin no none no
ClusterB autosupport console password autosupport no none no
ClusterB clus-agent-0hnc  http password readonly no none no
vs1 t1user ssh password itsc_admin no totp no
vs1 vsadmin  http password vsadmin no none no
vs1 vsadmin ontapi password vsadmin no none no
vs1 vsadmin ssh password vsadmin no none no
vs2 vsadmin  http password vsadmin no none no
vs2 vsadmin ontapi password vsadmin no none no
vs2 vsadmin ssh password vsadmin no none no
vs3 vsadmin  http password vsadmin no none no
vs3 vsadmin ontapi password vsadmin no none no
vs3 vsadmin ssh password vsadmin no none no
vs4 t1user ssh password itsc-admin no totp no
vs4 vsadmin  http password vsadmin no none no
vs4 vsadmin ontapi password vsadmin no none no
vs4 vsadmin ssh password vsadmin no none no

解决方案

  • 使用 Active IQ Unified Manager 文档中的步骤在集群设置中编辑集群:编辑集群
  • 添加集群文档中所述,此用户帐户必须具有admin角色,且应用程序访问权限设置为ontapiconsolehttp

合作伙伴备注

partnerNotes_text
 

追加信息

追加信息_text

内部参考

内部参考_text

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.