跳转到主内容

AIQ Unified Manager 无法删除由 Commvault 触发的快照

Views:
11
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

适用场景

  • Commvault IntelliSnap 11
  • Active IQ Unified Manager 9.x
  • ONTAP 9

问题描述

  • Commvault 会根据自己的数据库轮换快照,但某些快照不会被删除
  • 没有模式,所有随机的,多个集群都会受到影响
  • Commvault 中没有错误,因为 Commvault 会将快照的到期标志成功发送到 Commvault
  • Unified Manager 将删除这些快照
  • Unified Manager 在主日志中没有错误,但 zapioutbound 日志会显示失败的请求

失败请求示例
2021-07-12 13:47:55,254 DEBUG [taskScheduler-3] Executing ZAPI request snapshot-delete to [cluster ip]:
<?xml version='1.0' encoding='UTF-8'?><!DOCTYPE netapp SYSTEM 'file:/etc/netapp_filer.dtd'><netapp xmlns=http://www.netapp.com/filer/admin version="1.7" vfiler="[svm]" originator_id="AIQ_UM"><snapshot-delete><snapshot>SP_2_60486_555763_1525658422</snapshot><volume>[mirrored volume]</volume></snapshot-delete></netapp>
2021-07-12 13:47:55,271 DEBUG [taskScheduler-3] Received ZAPI response for snapshot-delete from [cluster ip]:
<?xml version='1.0' encoding='UTF-8' ?>
<!DOCTYPE netapp SYSTEM 'file:/etc/netapp_gx.dtd'>
<netapp version='1.130' xmlns='http://www.netapp.com/filer/admin'>
<results reason="This Snapshot copy is currently used as a reference Snapshot copy by one or more SnapMirror relationships. Deleting the Snapshot copy can cause future SnapMirror operations to fail. " status="failed" errno="13012"/></netapp>

在集群命令行界面上删除失败,如下所示:
[cluster]::> snapshot delete -vserver [vserver] -volume [vol] -snapshot [snapshot name]
 
Error: command failed: This Snapshot copy is currently used as a reference Snapshot copy by one or more SnapMirror relationships. Deleting the Snapshot copy can cause future SnapMirror operations to fail.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.