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由于ONTAP 集群存在网络滞后、AIQ Unified Manager发出"集群监控失败"或"集群无法访问"警报

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适用场景

  • Active IQ Unified Manager 9.6及更高版本(UM)
  • OnCommand统一管理器6x/7x/9.x (UM)
  • 所有操作系统平台

问题描述

  • Cluster monitoring failed 随机收到随机集群警报
  • Cluster cannot be reached 电子邮件警报会间歇性发出、并在后续轮询后废弃
  • au.log:

2020-03-19 06:35:07,290 ERROR [pool-3-thread-956] c.o.s.a.d.n.NetAppOCIEArchivePerformancePackage (NetAppOCIEArchivePerformancePackage.java:307) - Failed to get archive file names from zapi. java.net.ConnectException:

Connection timed out (Connection timed out)
at java.base/java.net.PlainSocketImpl.socketConnect(Native Method) ~[?:?]
[...]
... 20 more
Wrapped by: com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Communication problem with the cluster: <cluster_ip>
at com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException.createWithEnhanced 

DataSourceErrorException.java:73) ~[au-framework.jar:9.6.0-2019.06.J5087]
[...]

  • ocumserver.log:

[com.netapp.ipc.jms.OCIE_Events] OCIE JMS notification message received: {WarningCount=0, DatasourceName=x.x.x.x, DatasourceID=12,
 Error0_ClusterManagementIP=x.x.x.x, PackageName=netappfoundation, TotalReportTime=569, PollStartTime=1591613772703, ErrorCount=1,
 Success=false, DurationTime=23248, Error0_Message=Failed to connect to the cluster., TotalZAPITime=-1, NotificationType=PACKAGE_COMPLETED, Error0_Type=NETWORK_ACCESS_FAILURE, UpdateTime=1591613796437, Error0_Port=443, MessageType=PACKAGE_NOTIFICATION,
 Error0_Zapi=service-processor-get}

 

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