AIQUM安装或升级完成、但OCIE未启动
适用场景
- Active IQ Unified Manager (AIQUM)
- rRHEL或CentOS
问题描述
- RHEL安装/升级完成、但OCIE无法启动、最终超时。
- 出现错误：
- netapp-um-post-install.log
Jun 12 11:27:48 hostname [477873]: Starting Active IQ Management Server service . This may take couple of minutes
Jun 12 11:34:37 hostname sudo[493864]: pam_sss(sudo:account): Access denied for user jboss: 6 (Permission denied)
Jun 12 12:27:31 hostname systemd[1]: ocie.service: start operation timed out. Terminating.
Jun 12 12:27:31 hostname systemd[1]: ocie.service: Failed with result 'timeout'.
Jun 12 12:27:31 hostname systemd[1]: Failed to start LSB: Active IQ Management Server.
- ocumserver.log
2024-06-12 11:29:50,131 ERROR [oncommand] [ServerService Thread Pool -- 118] [c.n.d.a.c.l.OnStartupMethodInvoker] Exception during startup java.lang.IllegalArgumentException: Unable to get CN from the server certificate.
- server.log
06-12 11:29:50,132 ERROR [org.jboss.msc.service.fail] (ServerService Thread Pool -- 118) MSC000001: Failed to start service jboss.deployment.unit."dfm-app.war".undertow-deployment: org.jboss.msc.service.StartException in service jboss.deployment.unit."dfm-app.war".undertow-deployment: java.lang.RuntimeException: java.lang.IllegalArgumentException: Unable to get CN from the server certificate.
2024-06-12 11:29:50,147 ERROR [org.jboss.as.controller.management-operation] (Controller Boot Thread) WFLYCTL0013: Operation ("deploy") failed - address: ([("deployment" =>"dfm-app.war")]) - failure description: {"WFLYCTL0080: Failed services" => {"jboss.deployment.unit.\"dfm-app.war\".undertow-deployment" =>"java.lang.RuntimeException: java.lang.IllegalArgumentException: Unable to get CN from the server certificate.
2024-06-12 11:29:50,196 ERROR [org.jboss.as] (Controller Boot Thread) WFLYSRV0026: WildFly Full 26.1.3.Final (WildFly Core 18.1.2.Final) started (with errors) in 114705ms - Started 11132 of 11372 services (2 services failed or missing dependencies, 459 services are lazy, passive or on-demand) - Server configuration file in use: standalone-full.xml
- server_mega.log
2024-06-12 11:29:50,120 ERROR [ServerService Thread Pool -- 118] c.o.m.s.ServerCertificateUtils (ServerCertificateUtils.java:170) - Unable to retrieve server certificate; : java.io.IOException: Keystore was tampered with, or password was incorrect
at java.base/sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:795)
...
...
Caused by: java.security.UnrecoverableKeyException: Password verification failed
at java.base/sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:793)
... 58 more
: java.io.IOException: Keystore was tampered with, or password was incorrect
- netapp-um-post-install.log