Active IQ Unified Manager 安装失败，并显示 "Non-fathal POSTIN scriptlet 在 Linux 平台上， rpm 软件包 netapp-um-9.X-XXXX.x86_64 出现故障

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适用于

Active IQ Unified Manager 9.6 （ AIQUM ）
Active IQ Unified Manager 9.7 （ AIQUM ）
Red Hat 7.x
CentOS 7.x

注意：在 Red Hat 7.8 和 CentOS 7.8 上都发现此问题，但在其他主要版本和次要版本中最明显地存在此问题。

问题

在 Red Hat 或 CentOS 主机上安装 Active IQ Unified Manager 9.6 或 Active IQ Unified Manager 9.7 时，安装将失败安装的 POST 安装部分。此时将显示以下消息。

 Failed to start Active IQ Management Server services. warning: %post(netapp-um-9.7-2006081700.x86_64) scriptlet failed, exit status 255 Non-fatal POSTIN scriptlet failure in rpm package netapp-um-9.7-2006081700.x86_64

尝试使用默认 "umadmin" 登录到将失败。

 [root@localhost ~]# um cli login -u umadmin Password: ERROR : Authentication failed. Please login using "um cli login" command.

"ocie" 服务将显示为 "active" 。

[root@localhost ~]# systemctl status ocie ocie.service - LSB: Active IQ Management Server Loaded: loaded (/opt/netapp/systemd/system/ocie; enabled; vendor preset: disabled) Active: active (running) since Tue 2020-08-11 16:16:01 EDT; 24s ago Process: 4978 ExecStart=/opt/netapp/systemd/system/ocie start (code=exited, status=0/SUCCESS) Main PID: 10689 (java) CGroup: /system.slice/ocie.service 5205 /bin/sh /opt/netapp/essentials/jboss/bin/standalone.sh --server-config=standalone-full.xml 10689 /usr/lib/jvm/java-11-openjdk-11.0.8.10-0.el7_8.x86_64/bin/java -D[Standalone] -Xms340m -Xmx680m -XX:MetaspaceSize=96M -XX:MaxMetaspaceSize=1g -Djava.net.preferIPv4Stack=true -Djb...

"ocieau " 服务将显示为 " 非活动 " 。

[root@localhost ~]# systemctl status ocieau ocieau.service - LSB: Active IQ Acquisition Unit Loaded: loaded (/opt/netapp/systemd/system/ocieau; enabled; vendor preset: disabled) Active: inactive (dead)