AIQUM经常无响应、并且AutoSupport生成失败
适用场景
- ActiveIQ Unified Manager (AIQUM) 9.6及更高版本
- Windows平台
- RHEL
问题描述
- AIQUM经常无响应
- 重新启动服务器、请在重新进入挂起状态之前暂时修复它
- 从维护控制台/GUI生成AutoSupport失败
server_mega.log中可能出现的错误：
ERROR [default task-29] c.n.s.s.a.EmsPostServlet (EmsPostServlet.java:139) - EMS message is malformed; : javax.xml.bind.UnmarshalException
- with linked exception:
[java.io.IOException: An established connection was aborted by the software in your host machine]
at com.sun.xml.bind@2.3.3-b02-jbossorg-2//com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:231)
at com.sun.xml.bind@2.3.3-b02-jbossorg-2//com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:199)
Caused by: java.io.IOException: An established connection was aborted by the software in your host machine