即使设置了正确的凭据、AIQUM采集单元也会收到身份验证错误

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适用场景

Active IQ Unified Manager (AIQUM) 9.12及更高版本
ONTAP 9.6及更高版本
已为ONTAP集群启用相互传输层安全(MTLS/相互TLS)

问题描述

尽管集群凭据正确、但由于身份验证错误、采集单元无法从ONTAP收集数据
AIQUM信息板显示 Cluster discovery failed. Rediscover the cluster after resolving the issue.
事件 Cluster Monitoring Failed 已触发
au.log 显示错误：

ERROR [common-pool-XX] c.o.s.a.d.n.t.z.ZAPIConnection (ZAPIConnection.java:629) - [netappfoundation] <cluster_name> - while executing ZAPIs on datasource: <cluster_name> IP: <cluster_ip> for ZAPI: system-get-version, netapp.manage.NaAuthenticationException: Authorization failed netapp.manage.NaAuthenticationException: Authorization failed : ERROR [common-pool-XX] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:246) - cluster1 [Invalid login credentials] - Failed to log in to the cluster: <cluster_name> ([Device name <cluster_name>]: Failed to login to the cluster.)

/etc/log/mlog/apache_logs/apache_error.log 的ONTAP集群显示 用户空的身份验证错误

[auth_basic:error] [pid <pid>:tid <tid>] [client <AIQUM_IP>:<port>] AH01617: user null: authentication failure for "//servlets/netapp.servlets.admin.XMLrequest_filer": Password Mismatch