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AIQUM WebUI 失败,出现错误 404,Windows 重新启动后服务无法启动

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Category:
active-iq-unified-manager
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适用于

  • Active IQ Unified Manager (AIQUM) 9.16P2
  • Windows Server (2016/2019/2022)

问题

  • Windows 服务器重新启动后,AIQUM Web 界面无法加载。用户在浏览器中遇到 HTTP 404 error or “page not available”
  • 此外,NetApp 采集服务 (OCIEAU) 无法启动,尝试升级时在事件和安装日志中观察到以下错误:

Windows 事件日志:

The NetApp Active IQ Acquisition Service service terminated with the following service-specific error: Incorrect function.

AIQUM 安装/MySQL 日志:

CustomInstallLog ERROR: Length of required string is lesser than zero. Aborting the installationCustomInstallLog ERROR: Length of required string is lesser than zero for MySQL password encryption. Aborting the installationCustomInstallLog ERROR: Setup failed to configure MySQL settings and will exit now. Try again.MSI(c)(8C:F4)[02:02:02:389]: Doing action: SetupInterrupted

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