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AIQUM支持包收集未完成、并且处于归档状态

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适用场景

ActiveIQ Unified Manager虚拟设备(AIQUM) 9.6及更高版本(OVA)

问题描述

  • AIQUM支持包收集未完成、它将仅处于"归档文件"状态
  • 从AutoSupport日志中、我们可以看到以下错误
2024-04-04 06:12:35,745 DEBUG [main] [c.n.d.a.AutoSupportMain] AutoSupport thread main failed.
java.lang.RuntimeException: java.io.IOException: Cannot run program "/bin/sh" (in directory "/support"): error=2, No such file or directory
Caused by: java.io.IOException: Cannot run program "/bin/sh" (in directory "/support"): error=2, No such file or directory
at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1128)
at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1071)
at com.netapp.common.execution.AbstractShellExecutor.doExecute(AbstractShellExecutor.java:93)
... 8 common frames omitted
Caused by: java.io.IOException: error=2, No such file or directory

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