使用 AIQUM 进行 AD 远程身份验证失败

适用于

• Active IQ Unified Manager（AIQUM）
• Active Directory (AD) 远程身份验证

问题

尝试使用 Active IQ Unified Manager 进行身份验证时，将记录以下错误：

• UM Web UI
  • Authentication Failed. Please verify Username and Password.
• UM 日志显示错误：
  • audit.log：
    • Nov 05 13:52:00 [:NOTIC]::WEB:err:[10.x.x.x]::Authentication failed for user_name [org.springframework.security.web.authentication.WebAuthenticationDetails@ffffc434: RemoteIpAddress: 10.x.x.x; SessionId: null]: org.springframework.security.authentication.BadCredentialsException: Authenticating token for ldap user not successful.
  • ocumserver.log：
    • 2026-10-19 06:26:55,495 ERROR [oncommand] [default task-22288]
[c.n.d.c.authentication.LdapFacade] Error while processing the authentication
request, {}