跳转到主内容

CAIQUM-5673:由于acq.log中的AMQP错误、AIQUM 9.14及更高版本中的集群采集失败

Views:
12
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

问题描述

  • 对于所有集群、在Active IQ Unified Manager (AIQUM) 9.14及更高版本上采集失败
    Cluster discovery failed. Rediscover the cluster after resolving the issue
    Unable to add cluster datasource. This can occur if the clocks on the systems are not synchronized and the Active IQ Unified Manager HTTPS certificate start date is later than the date on the cluster, or if the cluster has reached the maximum number of EMS notification destinations.

  • au.log 表示采集失败或基线错误
    WARN [Thread-4] c.n.a.d.a.DataCollectorTrigger (DataCollectorTrigger.java:210) - Failed to connect to Broker, will retry shortly
    INFO [Thread-3] c.o.c.u.CredentialStoreUtils (CredentialStoreUtils.java:86) - Successfully retrieved the decrypted value
    ERROR [Thread-3] o.a.q.j.JmsConnection (JmsConnection.java:165) - Failed to connect to remote at: amqp://localhost:56072
    WARN [Thread-3] c.n.a.d.a.DataCollectorListener (DataCollectorListener.java:186) - Failed to connect to Broker, will retry shortly

    ERROR [common-pool-569] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:244) - clustername [Error retrieving data] - Failed to send Baseline request to cluster! ([Device name General Device]: Failed to send Baseline request to cluster!)

2025-03-24 14:58:56,015 ERROR [common-pool-6244] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:246) - cluster-mgmt-ip [Internal error] - Failed in conversion ([Device name General Device]: Failed in conversion)

  • /jboss/server_acq.log 也指示错误
    ERROR [default task-XXXX] c.n.u.CloudAgentConnectionUtil (CloudAgentConnectionUtil.java:XXX) - Failed to establish connection for cloud agent instance "UnifiedManager_XXXXXX_XXXXXX_XXXXXXX_XXXXXXX".


  • AIQUM的事件管理中会显示事件
    Event: Cluster Monitoring Failed.
    Monitoring failed for cluster cluster. Reason: Incorrect response from one or more Data ONTAP APIs. Contact technical support. Details: Failed to send Baseline request to cluster!


  • 采集在一天中的特定时间失败、该时间在重新启动/重新启动服务器后暂时修复、但再次失败

  • java.lang.OutOfMemoryError 解析CCMA文件时在au.log 中检测到
    INFO [async-perf-pool-0] c.n.a.d.a.DataCollectorConnection (DataCollectorConnection.java:133) - DataCollectorConnection: wait() <UUID>, removing message from messageMap
    ERROR [archive-file-parser-4] c.o.s.a.d.n.a.p.ArchiveFileParser (ArchiveFileParser.java:152) - Message :Error parsing CCMA file : /var/log/ocie/recording/cloudagent/performance/<IP>/<TIMESTAMP>/XXXXX.ccma.gz, java.lang.OutOfMemoryError:Java heap space Exceptions : java.lang.OutOfMemoryError: Java heap space
    ERROR [archive-file-parser-3] c.o.s.a.d.n.a.p.ArchiveFileParser (ArchiveFileParser.java:152) - Message :Error parsing CCMA file : /var/log/ocie/recording/cloudagent/performance/<IP>/<TIMESTAMP>/XXXXX.ccma.gz, java.lang.OutOfMemoryError:Java heap space Exceptions : java.lang.OutOfMemoryError: Java heap space
    INFO [async-perf-pool-0] c.o.s.a.d.n.a.c.ArchiveFilePairingUtil (ArchiveFilePairingUtil.java:49) - Processing 13 sample(s).
    ERROR [Force Acq Listener] c.o.s.a.f.m.ServiceManager (ServiceManager.java:480) - Data Source Events Manager reported an error: Failed to listen to acquisition events! java.lang.OutOfMemoryError: Java heap space

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.