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无法从NetApp 支持站点 下载文件

  1. 最后更新
  2. 另存为PDF
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tools<a>2009年492073年</a>
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适用场景

问题描述

  • 尝试从NetApp 支持站点 下载文件时、页面将打开、但页面将保持空白
  • 此外、下载不会启动

发生原因

  • 与浏览器缓存相关。
  • 如果先前缓存了内容、则浏览器会绕过服务器、直接从其缓存加载内容。

解决方案

  • 清除浏览器缓存/cookie -或-
  • 请尝试在新的/不具有任何人名的窗口中使用

追加信息

如果仍无法下载文件： 如何创建非技术案例

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.