跳转到主内容

SMO 配置文件更新失败,并显示 SMO-13504 :验证操作失败。错误: [null]

Views:
33
Visibility:
Public
Votes:
2
Category:
snapmanager-for-oracle
Specialty:
snapx
Last Updated:

适用场景

  • SnapManager for Oracle ( SMO ) 3.4 及更高版本
  • SnapManager for SAP (SMSAP) 3.4 及更高版本

问题描述

尝试更改配置文件时, SnapManager 操作会在" 配置文件属性" 对话框中出错并显示以下消息:

SMO-13032: Cannot perform operation: Profile update. Root cause: SMO-13504: Verify operation failed. Errors: [null]
SMSAP-13032: Cannot perform operation: Profile update. Root cause: SMSAP-13504: Verify operation failed. Errors: [null]

实际 smo_of_<DATE>_<TIME>_<NUM>.logsmsap_of_<DATE>_<TIME>_<NUM>.log 报告文件将显示一条更全面的消息:

[DEBUG]: Looking up minimum oracle version:
oracle.version.windows.rdbms=9.1.99.99 9.2.99.99 10.1.99.99 10.2.0.0 11.1.0.0 11.2.0.0 12.1.0.0 12.2.0.1 18.0.0.0 18.3.0.0

[DEBUG]: Individual check failed - stacktrace:    java.lang.NullPointerException       at
    com.netapp.dlm.process.operation.EnvironmentCheck.checkMinimumVersion(EnvironmentCheck.java:379)

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.