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在许可的系统中、SMHV备份因SnapManager for Hyper-V未获得许可而失败

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snapmanager-for-hyper-v<a>2009210275</a>
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适用场景

  • 适用于Hyper-V (SMHV)的SnapManager 2.1.4
  • 系统已获得许可

问题描述

  • SMHV备份失败 SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted

bb7ddfa0-f1e1-4db8-bf50-444579c7ef6f.png

  • SnapMgrServiceHostDbg.log 显示相同的错误

ProcessID= <PID> ThreadID= <TID> SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted

  • SnapDriveDebug.log 显示 licensed = false

General Verbose IsServiceLicensedOnStorageSystem: Vservser = '<SVM>', licensed = false

  • Snpdrvdbg.log 指示与SVM的连接失败

PID:<PID>   TID:<TID>   filer.cpp@1109      The 'system-get-version' ZAPI is being called.
PID:<PID>   TID:<TID>   filer.cpp@1127      CFiler::static_system_get_version: unable to get filer version for '<SVM>'. Error: Can't connect to host (err=-11001).
PID:<PID>   TID:<TID>   localerror.cpp@82      Is_VDS_ITF_Error(): false.
PID:<PID>   TID:<TID>   localerror.cpp@94      Is_WMI_ITF_Error(): false.
PID:<PID>   TID:<TID>   filer.cpp@1128      Failed to get Data ONTAP version running on the storage system <SVM>.
Error Description: Can't connect to host (err=-11001).
 HRESULT 0xc0040321.
..
PID:<PID>   TID:<TID>   System.cpp@881      Failed to get the storage system object for storage system '<SVM>' to retrieve the reachable ip address.

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