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要对 Windows 上的 Unified Manager 安装问题进行故障排除,需要哪些日志文件?

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适用于

  • Active IQ Unified Manager 9.6 及更高版本
  • OnCommand Unified Manager 9.5 及更早版本

解答

请收集以下数据并联系NetApp 技术支持

  • 安装向导的屏幕截图
  • msinfo.txt 通过运行命令 "" 生成msinfo32 /report msinfo.txt
  • Windows 事件日志(系统 / 应用程序) 已使用 evtx 和 csv 导出
  • 以下文件

C:\Program Files\NetApp\ocum\etc\ocum.conf
C:\Program Files\NetApp\log\*
C:\ProgramData\MySQL\MySQL Installer for Windows\Logs\*
C:\ProgramData\MySQL\MySQLServerData\Data\*.err
C:\ProgramData\MySQL\MySQLServerData\Data\*.log
C:\ProgramData\NetApp\OnCommandAppData\au\log\*
C:\ProgramData\NetApp\OnCommandAppData\ocie\log\*
C:\ProgramData\NetApp\OnCommandAppData\ocum\log\*

其他信息

附加信息 _text

 

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