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要对 OnCommand Unified Manager 5.x 问题进行故障排除,应收集哪些数据?

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适用场景

OnCommand Unified Manager 5.x 

问题解答

最有用的一组常规数据可以通过支持工具箱中的 DDFMDC 工具轻松收集

如果相关问题涉及一个或多个存储器,-f filer1,filer2,filerN则应使用交换机收集有关 OnCommand Unified Manager 与存储控制器连接的详细信息。  

请注意, dfmdc 工具内置在 DFM 5.2 及更高版本中,因此客户无需下载该工具即可运行以下命令:

  • dfmdc -f filer1,filer2,filer3,...

对于 Protection Manager 的问题, DFMDC 将自动收集有关现有数据集的详细信息。如果特定备份存在已知问题,则显示 UM 服务器命令行界面中以下命令的输出

  • dfpm job list

查看上述命令的输出,发现代表性备份运行的作业 ID ,然后运行

  • dfpm job detail <jobid>

此操作将检索备份详细信息的日志,从而加快解决所报告问题的速度。  

如果性能数据出现问题,则 UM 服务器命令行界面中的以下命令输出:

  • dfm perf data describe <hostname>

收集 DDFMDC 后,您可以参考以下知识库将此文件上传到 NetApp

 

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