OCUM 升级失败,并显示错误 " 向导已中断 "
适用场景
OnCommand Unified Manager 9.5 P1 ( OCUM )
问题描述
OCUM 从 9.4 升级到 9.5 P1 失败,并显示错误
“The wizard was interrupted before Oncommand Unified Manager could be completely installed”
Windows 应用程序事件日志中报告的错误如下:
Product: ocie-au -- Error 1402. Could not open key: UNKNOWN\Components\3ED24A4CFEE44FB44B3C773569114DC6\BD78488D20162E94291B62C8FBA0A8FA. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.