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OnCommand Insight Web Interface 会在 2019 年 9 月 21 日星期六显示证书过期后显示“无法访问此站点”

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状态信息

适用于

OnCommand Insight 7.3.7 或更低版本

问题

症状 1 :

2019 年 9 月 21 日星期六之后, OnCommand Insight 的 Web 界面将返回以下消息:

This site can’t be reached

   localhost refused to connect.

   Try:
     Checking the connection
     Checking the proxy and the firewall

   ERR_CONNECTION_REFUSED

1093675-1.png

 

1093675-2.png

症状 2.

可以通过检查 OCI Logs 文件夹和server.log文件:恢复恢复过程来识别此问题

%sanscreen_home%\SANscreen\wildfly\standalone\log

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server.log在该文件中,将显示以下错误(尽管它可能有不同的小时和时区):

Caused by: java.security.cert.CertificateExpiredException: NotAfter: Sat Sep 21 16:01:23 EDT 2019

如果您看到此行、或一个时间稍有不同的行、 OCI 将受此问题的影响。此外,在 Windows 事件查看器中,您还会发现以下事件。

事件 100 、 MySQL

Bad handshake For more information, see Help and Support Center at http://www.mysql.com.

1093675-4.png

症状 3.

OnCommand Insight Data Warehouse ETLS 自 2019 年 9 月 21 日(星期六)起出现故障。

症状 4.

OnCommand Insight 部署文件 ""oci.war 无法部署。此文件如果失败、将被命名为 ""oci.war.failed 并位于以下目录中:

%sanscreen_home%\SANscreen\wildfly\standalone\deployments

 

 

 

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