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在 vApp 或 RHEL 上访问 AIQUM 时出现错误 404 或页面不可用

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oncommand-unified-manager
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适用场景

  • Active IQ Unified Manager (AIQUM)版本独立
  • OnCommand统一管理器(OCUM)版本独立
  • 独立于OnCommand性能管理器(OPM)版本

问题描述

此技术挑战可能有多种症状。

  • OCIE服务将无法启动

无法启动NetApp OnCommand Insight Essentials服务器服务

  • 此问题可能会导致在尝试访问WebUI时出现错误404
    • Chrome404 - Not Found""
    • Internet Explorer ""HTTP 404 Not FoundThe webpage cannot be found
  • 数据源停留在正在发现状态
  • OCIE服务已启动、但采集单元无法启动
au.log显示错误
ERROR [WrapperStartStopAppMain] c.o.s.a.f.Main (Main.java:163) - Main - Failed to start acquisition - Failed to load rootloader.properties java.io.IOException: Server returned HTTP response code: 401 for URL: https://localhost:443/datasources/ro...der.properties

 

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