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由于超时,在 Windows 上访问 AIQUM 时出现错误 404 或页面不可用

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Category:
oncommand-unified-manager
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om
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适用场景

  • Active IQ Unified Manager ( AIQUM )版本无关
  • OnCommand Unified Manager ( OCUM )版本无关
  • OnCommand Performance Manager ( OPM )版本无关

问题描述

此技术挑战可能存在多种症状。

  • OCIE 服务将无法启动

无法启动 NetApp OnCommand Insight Essentials ( OCIE )服务器服务

  • 这可能会导致尝试访问 WebUI 时出现错误 404
    • Chrome "404 - Not Found"
    • Internet Explorer "HTTP 404 Not Found""The webpage cannot be found"
  • 数据源停留在 " 正在发现 " 状态
  • OCIE 服务已启动,但采集单元无法启动
    • au.log 显示以下错误

ERROR [WrapperStartStopAppMain] c.o.s.a.f.Main (Main.java:163) - Main - Failed to start acquisition - Failed to load rootloader.properties java.io.IOException: Server returned HTTP response code: 401 for URL: https://localhost:443/datasources/ro...der.properties

 

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