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断开所有 VScan 服务器后、通用 Internet 文件系统协议停止响应

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状态信息

适用场景

 Data ONTAP 7 及更早版本 

问题描述

  • 启用 vScan 后, CIFS 无法访问文件。
  • Windows 客户端可以浏览映射的驱动器、但无法访问文件(错误消息可能因 Windows 版本而异)。

Access Denied: Files are either read-only or encrypted.

  • 访问被拒绝。请联系您的管理员。

在文件管理器的信息文件中,可能会报告以下错误信息:

Error message: [vscan.server.connectedNone:warning]: CIFS: Virus scanning is enabled but no vscan (anti-virus) servers are connected to the filer.

由于某种原因、 VScan 服务器全部断开连接。由于无法再扫描这些文件并启用强制扫描,因此文件管理器不会处理这些数据。在这种情况下,仍可以访问某些文本文件、但无法访问其他文件类型(如 Word 和 Excel 文档)。消息日志将报告类似以下内容的错误消息:

Fri Sep 14 01:05:18 MST [filer: vscan.server.upgradeNotification:info]:
CIFS: Virus scan server \vscanserver (10.10.10.10) notified the filer that its version has changed.

Fri Sep 14 01:05:20 MST [filer:
vscan.server.connecting.disconnect:info]: CIFS: Vscan server \vscanserver deregistered and will be removed from the list of available vscan servers.

Fri Sep 14 01:05:20 MST [filer: cifs.server.infoMsg:info]: CIFS:
Warning for server \vscanserver: Connection terminated.

 

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