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重置 AD 对象密码后,某些使用 DNS 名称的客户端无法访问 CIFS

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Category:
data-ontap-7
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7dot
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适用场景

  • Data ONTAP 7-模式
  • Microsoft Windows
  • CIFS

问题描述

  • 7- 模式 Active Directory ( AD )计算机对象密码已重置,用户无法连接到 CIFS 共享,并显示通用网络错误 "windows cannot Access the specified device path , path , or file"
  • 在 Data ONTAP 模式下运行 "CIFS 设置 " 以重新同步 AD 对象密码,并恢复访问,但某些客户端仍无法使用 DNS 名称进行连接
  • 所有客户端均可使用 IP 地址进行访问
  • 所有客户端都能够对 DNS 名称执行 ping 操作,该名称将解析为正确的 IP 地址
  • 服务主体名称( Service Principle Name , SPN )和 DNS 配置已通过验证
  • 在 ONTAP 中, Windows 事件查看器或 EMS 未显示任何错误
  • 首选域控制器(首选域控制器)在 Data ONTAP 7- 模式中设置,并且某些 DC 会重新启动
  • AD 服务器,客户端和存储系统上的时间在 5 分钟内(无时间偏差)
  • 收集数据包跟踪,以显示客户端在 SMB 会话设置时收到 "KRB5KRB_AP_ERR_modified" 错误
  • 在 EMS 中,可能会同时出现以下错误:
    • cifs.server.errorMsg:error]: CIFS: Error for server \<VSERVER>: CIFS Session Setup Error STATUS_MORE_PROCESSING_REQUIRED.
    • cifs.server.errorMsg:error]: CIFS: Error for server \<DC>: Response is incorrectly signed.

 

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