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NetApp HCI 故障排除:在最近将集群升级到 Element 12 后尝试进行管理服务更新后,您会遇到错误消息

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适用于

  • NetApp HCI
  • NetApp SolidFire
  • NetApp Element 软件

说明

本文介绍以下情形。

情形:将 Element 集群更新为 Element 12.0 后尝试更新 Management Services 软件包并出现通信错误。

HCC 的响应显示如下:
1103531_en_US_DOC-2421_error_image.png
错误日志中出现以下错误:

401 Client Error: Unauthorized for url: http://hci-cloud-service/cloud/assets/a13aac71-a694-415f-bfa8-4dea8018981e/install"

如果在将元素群集更新为 Element 12.0 后尝试使用 MNode API 方法更新 Management Services 捆绑包,则会看到以下消息:

Error: PRECONDITION REQUIRED
Response body:
{
 "message": "An error occurred communicating with hci-cloud-service"
}

 

 


 


 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.