工作负载安全代理服务无法启动、并显示令牌上未找到URL错误

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Category:: data-infrastructure-insights

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适用场景

软件工作负载安全性(SWS)
数据基础架构洞察(DII—以前称为Cloud Insights aka CI)
Linux代理

问题描述

SWS代理服务无法启动
cloudsecure-agent-service.log 上的错误：

org.apache. http.impl.execchain.RetryExec execute

INFO: I/O exception (java.net.SocketException) caught when processing request to {tls}->http://proxyappbnet.bnet.luxds.net:8080->https://xw2539.cs01-eu-1.cloudinsights.netapp.com:443: Connection reset

Terminated... Bye

....

Stopped Cloud Secure Agent Daemon Service.

-- Reboot --

Started Cloud Secure Agent Daemon Service.

JAVA PATH: /opt/netapp/cloudsecure/agent/java64/bin/java

Exception in thread "main" com.netapp.datafabric.metadatacatalog.agent.FrameworkException: Agent failed to generate application conf. reason Key serverUrl is not available in the oneTimeToken

at com.netapp.datafabric.metadatacatalog.agent.AgentBootstrapper.bootstrap(AgentBootstrapper.java:34)

at com.netapp.datafabric.metadatacatalog.agent.app.ContrailAgent$.delayedEndpoint$com$netapp$datafabric$metadatacatalog$agent$app$ContrailAgent$1(ContrailAgent.scala:25)

...

cloudsecure-agent.service: Main process exited, code=exited, status=1/FAILURE

cloudsecure-agent.service: Failed with result 'exit-code'.

cloudsecure-agent.service: Service RestartSec=15s expired, scheduling restart.

cloudsecure-agent.service: Scheduled restart job, restart counter is at 1.

Stopped Cloud Secure Agent Daemon Service.

journalctl -u cloudsecure-agent.service 还显示：Exception in thread "main"com.netapp.datafabric.metadatacatalog.agent.FrameworkException: Agent failed to generate application conf. reason Key serverUrl is not available in the oneTimeToken
重新启动服务器/重新启动服务失败、并显示相同错误
代理连接工作正常