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工作负载安全数据收集器在发生网络故障后无法自动恢复

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适用场景

  • 数据基础架构洞察力(DII、原Cloud Insights)
  • 存储工作负载安全性
  • 之前发生过网络问题描述

问题描述

  • 临时网络故障后、Data Collector工作负载安全性>收集器>数据收集器中处于Error 状态、并显示以下消息:

Connector is in error state. Service name: audit. Reason for failure: External fpolicy server terminated.

工作负载安全性Data Collector不会自动恢复

  • DII发送警报:

Description: SVM Data Collector '<DATA_COLLECTOR_NAME>' is disconnected. The SVM is not monitored and protected.
Error: Connector is in error state. Service name: audit. Reason for failure: External fpolicy server terminated.
Data Collector name: <DATA_COLLECTOR_NAME>

  • dsc.log 报告错误:

2023-06-29T02:32:14,874 [ERROR] [prod] [<ID>] [<DATA_COLLECTOR_ID>] [3733] [datasource-AppManager] - Service audit failed with reason: External fpolicy server terminated.
2023-06-29T02:32:14,890 [INFO] [prod] [<ID>] [<DATA_COLLECTOR_ID>] [3733] [datasource-AuditManager] - Starting a singleTimer for audit service after 15 minutes
2023-06-29T02:47:18,009 [ERROR] [prod] [<ID>] [<DATA_COLLECTOR_ID>] [3733] [datasource-AuditManager] - Exception occurred while starting : Connection error to Storage System <STORAGE_IP>: No route to host (Host unreachable)

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