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Data Infrastructure Insight采集服务在启动时无法连接到配置的代理

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cloud-insights
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适用场景

Data Infrastructure Insight (DII)(原Cloud Insights)采集单元(AU)服务器

问题描述

尝试启动DII服务时、此服务无法启动、并出现类似于以下内容的代理错误。
 
日志: /var/log/netapp/cloudinsights/acq/acq.log
 
2022-03-01 04:28:54,648 ERROR [DSM-pool-J-thread-138/<datacollector_name> [storageperformance]] com.onaro.sanscreen.acquisition.framework.datasource.BaseDatasource (DataSourceErrorException.java:194) - <datacollector_name> [Internal error] - Failed to get server time Request to https://<tenant_id>.co3-us-1.cloudinsights.netapp.com/rest/v1/collector/service/serverSystemTime failed: AU login failed with status 407: Proxy Authentication Required ([Device name ]: Failed to get server time Request to https://<tenant_id>.co3-us-1.cloudinsights.netapp.com/rest/v1/collector/service/serverSystemTime failed: AU login failed with status 407: Proxy Authentication Required)
 
2022-03-01 04:28:54,737 ERROR [Timer-0] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1893) - Failed tot add JWT header. Error : AU login failed with status 407: Proxy Authentication Required
com.netapp.ci.sharedlibs. http.RequestException: AU login failed with status 407: Proxy Authentication Required

<title>Notification: Proxy Authorization Required</title>

Proxy Administrators ( <a href="mailto:proxyadmins@domain.com">proxyadmins@domain.com</a>$nbsp;)

Notification: PROXY AUTH REQUIRED

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