CI不会在Hitachi OpsCenter下显示存储设备的性能数据

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Category:: cloud-insights

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适用场景

Cloud Insight服务(CI)
Hitachi运营中心

问题描述

CI不会显示在OpsCenter数据收集器上添加的设备的任何性能数据
在浏览器上的OpsCenter图形用户界面中的 Ops Center Analyzer详细信息视图下检查数据时、将显示此数据
CI图形用户界面在使用调用REST API时显示错误HTTP 500 Raw Response

CI采集单元性能记录日志：

<<< REQUEST >>>

GET https://<OpsCenter_Analyzer_Detail_View>:22016/Analytics/RAIDAgent/v1/objects/RAID_PI_LDA?hostName=<OpsCenter_Analyzer_Probe>&agentInstanceName=<Storage_device>&startTime=2024-09-01T16%3A38Z&endTime=2024-09-01T16%3A42Z HTTP/1.1

Authorization: ********

Content-Type: application/json

<<< REQUESTEND >>>

<<< RESPONSE >>>

HTTP/1.1 500

Date: Sun, 01 Sep 2024 16:42:09 GMT

Server: CosminexusComponentContainer

X-Frame-Options: SAMEORIGIN

X-XSS-Protection: 1; mode=block

X-Content-Type-Options: nosniff

Content-Security-Policy: frame-ancestors 'self'

Cache-Control: no-cache, no-store

Vary: Accept-Encoding

Content-Type: application/json;charset=utf-8

Connection: close

{"errorSource":https://<OpsCenter_Analyzer_Detail_View>:22016/Analytics/RAIDAgent/v1/objects/RAID_PI_LDA?hostName=<OpsCenter_Analyzer_Probe>&agentInstanceName=<Storage_device>&startTime=2024-09-01T16%3A38Z&endTime=2024-09-01T16%3A42Z,"message":"Agent REST Web Service on the agent host could not be accessed. (agent host = <OpsCenter_Analyzer_Probe>)","messageID":"KNAQ35004-E","actions":["Perform one of the following procedures:\n- Check the status of Agent REST Web Service on the agent host.\n- If the settings of Agent REST Web Service on the agent host were changed, refresh the agent information.\n- Check the network settings, and revise if necessary."]}

<<< RESPONSEEND >>>

<<< TIME >>>

47

<<< TIMEEND >>>