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所有收集器同时进入错误状态"ASK超时时间"、并且业务代表状态为"未连接"

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适用场景

  • Data Infrastructure Insight (DII)(原Cloud Insights)
  • 存储工作负载安全性

问题描述

  1. 通过以下命令显示的所有收集器均处于 错误 状态、并显示消息: Workload Security > Collectors > Data Collectors:
 Ask timed out on [Actor[akka://CloudSecureAgent/user/appManager/agentPortManager#91592927]] after [10000 ms]. Message of type [com.netapp.datafabric.metadatacatalog.agent.dslifecycle.AgentPortManager$GetAvailablePortNumber]. A typical reason for `AskTimeoutException` is that the recipient actor didn't send a reply.

2.代理服务器在    "工作负载安全性 ">" 管理">"  数据收集器">"  代理"中处于Not Connected 状态

3.中的错误 agent.log-

2024-05-13T02:28:13,636 [INFO] [prod] [3184bb97-dd16-4cee-81c0-29b92827f18f] [7e7637bc-fa5b-4676-b680-05155676fac2] [agent-DeadLetterActorRef] - Message [com.netapp.datafabric.metadatacatalog.agent.dslifecycle.datapoll.ProcessPollingResponse$DataSourceProvisionResponse] from Actor[akka://CloudSecureAgent/user/appManager/agentProcessPollingResponse#675357493] to Actor[akka://CloudSecureAgent/deadLetters] was not delivered. [1] dead letters encountered. If this is not an expected behavior, then [Actor[akka://CloudSecureAgent/deadLetters]] may have terminated unexpectedly, This logging can be turned off or adjusted with configuration settings 'akka.log-dead-letters' and 'akka.log-dead-letters-during-shutdown'.

2024-05-13T02:34:58,948 [ERROR] [prod] [3184bb97-dd16-4cee-81c0-29b92827f18f] [7e7637bc-fa5b-4676-b680-05155676fac2]
[agent-AgentDataSourceStateManagerActor] - Exception while asking for collector with id 8712da6f-9890-4bb3-b90e-fa59ab62e123: Ask timed out on [ActorSelection[Anchor(akka://CloudSecureAgent/), Path(/user/appManager/agentProcessPollingResponse)]] after [30000 ms]. Message of type [com.netapp.datafabric.metadatacatalog.agent.dslifecycle.datapoll.ProcessPollingResponse$DataSourceProvisionRequest].
 A typical reason for `AskTimeoutException` is that the recipient actor didn't send a reply.

 

 

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