跳转到主内容

NetApp Search And Restore 失败,出现错误"未找到目录信息"

Views:
Visibility:
Public
Votes:
0
Category:
netapp_console
Specialty:
ds_cbs
Last Updated:

适用于

  • NetApp 备份与恢复
  • 搜索和还原功能
  • 索引 V1(旧版)
  • 索引 V2

问题

  • 当尝试在 NetApp Backup & Recovery 中使用旧版索引 V1 的搜索和还原功能时,文件/文件夹搜索操作失败,错误如下:
    "Catalog Information Not Found"
  • 用户从未能够使用旧版 索引 V1 成功执行还原。
  • 设置索引 V2 目录后,错误仍然存在。
  • 所有卷的索引状态报告为"已暂停",即使在禁用和重新启用索引后也不会更改,即使 WE 的索引状态报告为"已索引"。快照的索引状态报告为"未索引"
  • 在 Connector cloudmanager_cbs_catalog 容器日志中观察到以下错误。

连接器日志:

[ERROR][system][operations.generic.indexing-operations.ts] Failed to update indexed catalog data using scheduled task ErrorMessage: Catalog information not found Errorcode:404...[got][ERROR][system][utils.got.ts] ErrorMsg: Catalog information not found Errorcode:404

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.