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新成员添加到 NetApp Console 失败,出现错误"无法使用电子邮件获取用户详细信息"

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cloud-manager
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适用于

  • NetApp Console
  • 身份与访问管理
  • Data Infrastructure Insights (DII)
  • 添加成员
  • 注册而非登录

问题

尝试向 NetApp Console 添加新用户时,将显示以下错误:
Failed to assign a role to <user_email>: Identity service auth0 request failed: Failed to get user details using email <user_email>

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