跳转到主内容

NetApp控制台代理安装失败,出现“SELF_SIGNED_CERT_IN_CHAIN”

Views:
97
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
netapp_console
Last Updated:

适用于

  • NetApp Console Anget
  • NetApp Console代理手动部署

问题

在 OnPrem Linux 主机上安装NetApp Console代理时,安装失败,并在/tmp/installer-XXXX-XX-XXXXX.log中显示以下错误
 
[INFO] 2022-11-16T23:18:04.217Z {"title":"Verifying network","success":false,"data":[{"success":false,"requiredUrl":{"url":"https://support.netapp.com","expectedStatus":[200]},"text":"self signed certificate in certificate chain","axiosError":{"message":"self signed certificate in certificate chain","name":"Error","stack":"Error: self signed certificate in certificate chain\n   at TLSSocket.onConnectSecure
(node:_tls_wrap:1532:34)\n   at TLSSocket.emit (node:events:527:28)\n   at TLSSocket._finishInit (node:_tls_wrap:946:8)\n   at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)","config":{"transitional":
{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false},"transformRequest":[null],"transformResponse":[null],"timeout":10000,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"headers":{"Accept":"application/json, text/plain, */*","User-Agent":"axios/0.23.0"},"method":"get","url":"https://support.netapp.com"},"code":"SELF_SIGNED_CERT_IN_CHAIN","status":null}},{"success":false,"requiredUrl":

安装检查将失败,并显示以下信息

https://api.bluexp.netapp.com/tenancy/health | FAILED (network check failed: Get "https://api.bluexp.netapp.com/tenancy/health": read tcp 10.xxx.xxx.xxx:35xxx->13.xxx.xxx.xxx:443: read: connection reset by peer) |
| https://components.console.bluexp.netapp.com | FAILED (network check failed: Get "https://components.console.bluexp.netapp.com": read tcp 10.xxx.xxx.1xx:55214->xxx.xxx.xxx.xxx:443: read: connection reset by peer) |

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.