在 Data Infrastructure Insights 中删除重复的 BlueXP 身份

适用于

Data Infrastructure Insights (DII)（前身为 Cloud Insights）

问题描述

• 如果您尝试登录 Data Infrastructure Insights (DII) URL 并获取以下错误/屏幕截图之一，则 NetApp 支持人员需要检查是否存在重复的用户输入。

• 错误：

Data Infrastructure Insights
We encountered a problem accessing your Data Infrastructure Insights site.
Please try again later.
Please contact NetApp customer support or visit the NetApp support site for more information
 

• 错误：

Data Infrastructure Insights
We encountered a problem accessing your Data Infrastructure Insights tenant.
Access Denied.
Please contact NetApp customer support or visit the NetApp support site for more information.

• 错误
  Oops! Something went wrong.
The provided email address is already associated with Cloud Central user login credentials. You'll need to log in
with this email address and the password that you created. Using multiple login methods with the same email
address is not supported.
Contact NetApp Cloud Support
https://mysupport.netapp.com/site/help
Close detailed error message
access_denied: with email already exists via
regular signup or SSO federation
  
  .

• 错误:
  Data Infrastructure Insights
We are unable to process your request at this time.
Authentication failed: access denied
We are having trouble logging you in. Please try again after sometime.
Please contact NetApp customer support or visit the NetApp support site for more information.