跳转到主内容

由于集群应用程序处于脱机状态,CVO 升级已暂停

Views:
74
Visibility:
Public
Votes:
0
Category:
netapp_console
Specialty:
ds_cvo
Last Updated:

适用于

  • Cloud Volumes ONTAP 升级
  • BlueXP
  • ONTAP 9.11.x 至 9.12.x

问题

  • 无法完成从 9.10.0 到 9.13.0 的多跳升级,因为它卡在了 9.11.x 到 9.12.x 的跳转步骤。
  • 升级卡住,在 BlueXP 中处于更新状态。
  • storage failover show 命令显示集群应用程序正在尝试联机

Waiting for cluster applications to come online on the local node.Offline applications: mgmt, vldb,vifmgr, bcomd, crs.

原因

群集应用程序已脱机。

解决方案

请联系 NetApp 技术支持 或登录 NetApp 支持站点以 创建案例。请参阅本文以获得进一步帮助。

合作伙伴备注

合作伙伴备注文本
 

追加信息

追加信息文本

内部参考

警告: 这些步骤可能会导致中断,应仅在咨询升级工程师后执行。
 
  1. 使用命令验证集群应用程序的状态 'cluster ring show'。
  2. 确认两个节点均已启动。
  3. 停止并启动具有脱机集群应用程序的节点的 VM 实例。
  4. 如果交还因错误而失败'command failed: database mccDRCOperation is not open'。停止并启动伙伴 VM 实例(这可能会导致服务中断)并执行交还
  5. 使用命令确认交还已完成'storage failover show-giveback'
  6. 将升级回退到最后一个升级版本并开始升级。

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.