不再接收CVO Auto支持
适用场景
- BlueXP
- Cloud Volumes ONTAP (CVO)
问题描述
0000003b.017c3842 0d15c57a Wed Jan 03 2024 01:18:47 +00:00 [kern_notifyd:info:2298] (category: 2298:4097:deliver) (emittime: 1/3/2024 01:14:54) (message: deliver_http_asup: HTTP PUT response error, status code 28, chunk: 0 of 0)
0000003b.017c3843 0d15c57a Wed Jan 03 2024 01:18:47 +00:00 [kern_notifyd:info:2298] (category: 2298:4097:deliver) (emittime: 1/3/2024 01:14:54) (message: asup_job HTTP attempt failed '/mroot/etc/log/autosupport/202401030000.0')
0000003b.017c3844 0d15c57a Wed Jan 03 2024 01:18:47 +00:00 [kern_notifyd:info:2298] (category: 2298:4097:deliver) (emittime: 1/3/2024 01:14:54) (message: Failed to deliver HTTP ASUP with subject: System Notification from CVO_Cluster_01 (PERFORMANCE DATA) NOTICE, chunk: 0 of 0)CVO_Cluster::> network traceroute -vserver adminVserver -lif cluster-mgmt -destination support.netapp.comtraceroute to support-hio.netapp.com (216.240.21.18) from 10.169.130.8, 64 hops max, 40 byte packets
1 * * *
2 * * *
.
.
CVO_Cluster::> autosupport check show-details
Node: Cluster_CVO-01
Category: https
Component: https-put-destination
Status: failed
Detail: HTTPS PUT connectivity check failed for destination:
https://support.netapp.com/put/AsupPut/ via proxy -
10.168.137.3:3128. Error: Timeout was reached when
connecting to the server - 'support.netapp.com'
Corrective Action: Possible network configuration issue. Ensure that you
have network connectivity
Component: https-post-destination
Status: failed
(Same detail and corrective action)
Category: smtp
Component: mail-server
Status: failed
(Same detail and corrective action)
Category: on-demand
Component: ondemand-server
Status: failed
(Same detail and corrective action.)