跳转到主内容

Azure CVO:操作下载集群映像未完成

Views:
1
Visibility:
Public
Votes:
0
Category:
cloud-volumes-ontap-cvo
Specialty:
cloud<a>200956925.</a>
Last Updated:

适用场景

  • Cloud Volumes ONTAP (CVO) 9.12.1
  • Microsoft Azure

问题描述

  • 在BlueXP中将CVO 9.12.1升级到9.13.0会导致下载失败消息:
  • Error:Operation Download Cluster Image wasn't completed

  • Connector Server.log报告映像已成功下载、但出现超时:
  •  [SERVER.LOG] 2023-05-09 20:42:05,717 UTC INFO [Update System Image ] [0b499152-ce42-4c23-92d1-eb89e79821e1] [ipR2B9pltM ] [user ] (common-akka.actor.default-dispatcher-4317) [OdinActor:109] >>>> Start action => Action Name: 'Update System Image', Resource Key: ':VsaWorkingEnvironment-xxxxxx:' >>>> [MGWD] 00000021.00452798 00c7cd23 Tue May 09 2023 21:42:20 01:00 [kern_mgwd:info:3826] May 9 20:42:20: Software get http://.../ONTAP-9.13.0.tgz started on node CVO_node [MGWD] 00000021.00452799 00c7cd24 Tue May 09 2023 21:42:20 01:00 [kern_mgwd:info:3826] May 9 20:42:20: Downloading package. This may take up to 20 minutes. [MGWD] 00000021.004527a2 00c7cd24 Tue May 09 2023 21:42:20 01:00 [kern_mgwd:info:3826] May 9 20:42:20: 0% downloaded [MGWD] 00000021.004527dd 00c7ce02 Tue May 09 2023 21:42:26 01:00 [kern_mgwd:info:3826] May 9 20:42:26: 1% downloaded [MGWD] 00000021.004527f9 00c7ce2d Tue May 09 2023 21:42:31 01:00 [kern_mgwd:info:3826] May 9 20:42:31: 2% downloaded [MGWD] 00000021.00452824 00c7ce75 Tue May 09 2023 21:42:36 01:00 [kern_mgwd:info:3826] May 9 20:42:36: 3% downloaded ... [MGWD] 00000021.004534e5 00c7e163 Tue May 09 2023 21:50:36 01:00 [kern_mgwd:info:3826] May 9 20:50:36: 99% downloaded [MGWD] 00000021.004534fd 00c7e173 Tue May 09 2023 21:50:42 01:00 [kern_mgwd:info:3826] May 9 20:50:42: 100% downloaded [MGWD] 00000021.004534fe 00c7e173 Tue May 09 2023 21:50:42 01:00 [kern_mgwd:info:3826] May 9 20:50:42: Download complete. [MGWD] 00000021.004534ff 00c7e174 Tue May 09 2023 21:50:42 01:00 [kern_mgwd:info:3826] May 9 20:50:42: Software get http://.../ONTAP-9.13.0.tgz completed on node CVO_node. [SERVER.LOG] 2023-05-09 20:59:33,206 UTC ERROR [Update System Image ] [0b499152-ce42-4c23-92d1-eb89e79821e1] [ipR2B9pltM ] [user ] (oncloud-akka.actor.default-dispatcher-437) [OntapRestOps$:1154] Operation Download Cluster Image wasn't completed [SERVER.LOG] 2023-05-09 20:59:33,726 UTC INFO [Update System Image ] [0b499152-ce42-4c23-92d1-eb89e79821e1] [ipR2B9pltM ] [user ] (common-akka.actor.default-dispatcher-4348) [OdinActor:122] <<<< Finish action <= Action Name: 'Update System Image', Resource Key: ':VsaWorkingEnvironment-xxxxxx:', Status: Failed with error 'Operation Download Cluster Image wasn't completed' <<<< 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.