BlueXP报告CVO升级的操作下载集群映像未完成

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Category:: cloud-volumes-ontap-cvo

Specialty:: cloud<a>200956925.</a>

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适用场景

Cloud Volumes ONTAP (CVO)
BlueXP

问题描述

在BlueXP中升级CVO会导致下载失败消息：
Error:Operation Download Cluster Image wasn't completed
连接器服务器。日志报告映像已成功下载、但出现超时：

 [SERVER.LOG] 2023-05-09 20:42:05,717 UTC INFO [Update System Image ] [0b499152-ce42-4c23-92d1-eb89e79821e1] [ipR2B9pltM ] [user ] (common-akka.actor.default-dispatcher-4317) [OdinActor:109] >>>> Start action => Action Name: 'Update System Image', Resource Key: ':VsaWorkingEnvironment-xxxxxx:' >>>> [MGWD] 00000021.00452798 00c7cd23 Tue May 09 2023 21:42:20 01:00 [kern_mgwd:info:3826] May 9 20:42:20: Software get http://.../ONTAP-9.13.0.tgz started on node CVO_node [MGWD] 00000021.00452799 00c7cd24 Tue May 09 2023 21:42:20 01:00 [kern_mgwd:info:3826] May 9 20:42:20: Downloading package. This may take up to 20 minutes. [MGWD] 00000021.004527a2 00c7cd24 Tue May 09 2023 21:42:20 01:00 [kern_mgwd:info:3826] May 9 20:42:20: 0% downloaded [MGWD] 00000021.004527dd 00c7ce02 Tue May 09 2023 21:42:26 01:00 [kern_mgwd:info:3826] May 9 20:42:26: 1% downloaded [MGWD] 00000021.004527f9 00c7ce2d Tue May 09 2023 21:42:31 01:00 [kern_mgwd:info:3826] May 9 20:42:31: 2% downloaded [MGWD] 00000021.00452824 00c7ce75 Tue May 09 2023 21:42:36 01:00 [kern_mgwd:info:3826] May 9 20:42:36: 3% downloaded ... [MGWD] 00000021.004534e5 00c7e163 Tue May 09 2023 21:50:36 01:00 [kern_mgwd:info:3826] May 9 20:50:36: 99% downloaded [MGWD] 00000021.004534fd 00c7e173 Tue May 09 2023 21:50:42 01:00 [kern_mgwd:info:3826] May 9 20:50:42: 100% downloaded [MGWD] 00000021.004534fe 00c7e173 Tue May 09 2023 21:50:42 01:00 [kern_mgwd:info:3826] May 9 20:50:42: Download complete. [MGWD] 00000021.004534ff 00c7e174 Tue May 09 2023 21:50:42 01:00 [kern_mgwd:info:3826] May 9 20:50:42: Software get http://.../ONTAP-9.13.0.tgz completed on node CVO_node. [SERVER.LOG] 2023-05-09 20:59:33,206 UTC ERROR [Update System Image ] [0b499152-ce42-4c23-92d1-eb89e79821e1] [ipR2B9pltM ] [user ] (oncloud-akka.actor.default-dispatcher-437) [OntapRestOps$:1154] Operation Download Cluster Image wasn't completed [SERVER.LOG] 2023-05-09 20:59:33,726 UTC INFO [Update System Image ] [0b499152-ce42-4c23-92d1-eb89e79821e1] [ipR2B9pltM ] [user ] (common-akka.actor.default-dispatcher-4348) [OdinActor:122] <<<< Finish action <= Action Name: 'Update System Image', Resource Key: ':VsaWorkingEnvironment-xxxxxx:', Status: Failed with error 'Operation Download Cluster Image wasn't completed' <<<<