在数据基础架构洞察中删除重复的BlueXP  身份

适用场景

Data Infrastructure Insight (DII)(原Cloud Insights)

问题描述

• 如果您尝试登录到数据基础架构洞察力(Data Infrastructure Insight、DII) URL并获取下面提到的错误/屏幕截图之一、则NetApp支持需要检查是否存在重复的用户条目。

• 错误：

Data Infrastructure Insights
We encountered a problem accessing your Data Infrastructure Insights site.
Please try again later.
Please contact NetApp customer support or visit the NetApp support site for more information
 

• 错误：

Data Infrastructure Insights
We encountered a problem accessing your Data Infrastructure Insights tenant.
Access Denied.
Please contact NetApp customer support or visit the NetApp support site for more information.

• 错误
  Oops! Something went wrong.
The provided email address is already associated with Cloud Central user login credentials. You'll need to log in
with this email address and the password that you created. Using multiple login methods with the same email
address is not supported.
Contact NetApp Cloud Support
https://mysupport.netapp.com/site/help
Close detailed error message
access_denied: with email already exists via
regular signup or SSO federation
  
  。