OnCommand Insight Cisco数据源出现故障、并显示"Failed to discover the USM Engine ID"

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适用场景

OnCommand Insight
Cloud Insights
Cisco交换机数据源

问题描述

OnCommand Insight 或Cloud Insight报告从数据源收集时出错、类似于以下内容：

Failed to discover the USM Engine ID at xx.xx.xx.xx/161. Please check if the device is online.

采集日志显示以下错误：

2022-07-21 17:36:15,465 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Error 1 out of 1: <datasource_name> [Error connecting] - Failed to discover the USM Engine ID at xx.xx.xx.xx/161. Please check if the device is online. ([Device name xx.xx.xx.xx]