登录到Cloud Insights 后、Cloud Insights 采集单元安装失败
适用场景
- Cloud Insight服务(CI)
- Linux采集单元(AU)
问题描述
- 登录到CI时无法安装AU
1/8 Acquisition Unit Starting
2/8 Sending Certificate-Signing Request........
3/8 Connecting to Cloud Insights
4/8 Logging in to Cloud Insights...........................................................................
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Acquisition Unit failed to start after waiting for 600 seconds. Please check /var/log/netapp/cloudinsights/acq/acq.log for more details.
- 出现
acq.log
如下错误Read timed out/Socket closed
:
ERROR [Timer-0] com.netapp.oci.platform.http.RmiHttpClient (RmiHttpClient.java:401) - Error processing request or during the subsequent I/O operation.
javax.ws.rs.ProcessingException: RESTEASY004655: Unable to invoke request
...
...
Caused by: java.net.SocketTimeoutException: Read timed out
[Http request timer] - Aborted execution of HTTP request after 20000 ms: GET /rest/v1/au/login/<tenant uuid>
WARN [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1714) - Request failed, retrying in 19502 ms: Error executing GET request to /rest/v1/au/login/<tenant uuid>.
<snipped>
Caused by: java.net.SocketException: Socket closed
- 对于现有数据收集器、此问题描述 还可以显示为
Heartbeat failure
分配的AU的""