跳转到主内容

更新ONTAP集群证书后、Cloud Insights或OnCommand Insight无法监控集群

Views:
2
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
not set
Last Updated:

适用场景

  • Cloud Insights ( CI )
  • OnCommand Insight ( OCI )

问题描述

更新集群证书后、对集群的Cloud Insights或OnCommand Insight监控失败。

Cloud Insights UI中的错误:

Error retrieving data: Failed to execute request: Failed to parse server certificates: cluster-identity-get|||

OnCommand Insight UI中的错误:

Internal error: No cluster model exists.

查看Cloud Insights采集单元上的录制文件时:

/opt/netapp/cloudinsights/logs/acq/v2_93_<datasource id>_<date>_<time>_foundation_<cluster_name_or_ip>.zip/root/log_sample.log

2023-11-23 16:51:51,279 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] dawnr-cl.amer-oc.local [Error retrieving data] - Failed to execute request: Failed to parse server certificates: cluster-identity-get||| ([Device name https://cluster_name_or_ip:443]: Failed to execute request: Failed to parse server certificates: cluster-identity-get|||)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Failed to execute request: Failed to parse server certificates: cluster-identity-get|||
...
Caused by: javax.net.ssl.SSLHandshakeException: Failed to parse server certificates
...
Caused by: java.security.cert.CertificateParsingException: java.io.IOException: URI name must include scheme:cluster_name_or_ip
...
Caused by: java.io.IOException: URI name must include scheme:cluster_name_or_ip

查看OnCommand Insight采集单元(本地或远程)上的录制文件时:

<install path>\SANscreen\acq\log\foundation_cluster_name_or_ip_<datasource id>_<date>_<time>.zip\<unix timestamp>\recording_foundation-cluster_name_or_ip.dat

<<< BADRESPONSE >>>
http/1.1 599 Failed to execute request: Failed to parse server certificates: cluster-identity-get|||

<<< BADRESPONSEEND >>>

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  • 这篇文章对您有帮助吗?