Data Infrastructure Insight中的采集单元显示为"Heartbeat failed (检测信号出现故障)"

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Category:: cloud-insights

Specialty:: oci

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适用场景

Data Infrastructure Insight (DII)(原Cloud Insights)
采集单元(Linux/Windows)

问题描述

DII中采集单元的状态显示为"Heartbeat Failed "
采集代理和工作负载安全代理安装在同一服务器上。(允许、但不建议)
acq.log:

ERROR [main] com.onaro.sanscreen.acquisition.framework.Main (Main.java:207) - Main - failed to start services: CI cluster unreachable: Error executing HEAD request to /. INFO [main] com.onaro.sanscreen.acquisition.framework.mgmt.AcquisitionUnitManager (AcquisitionUnitManager.java:338) - Reporting AU opStatus 'ok, restarting' INFO [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1265) - Acquisition Unit logging into Cloud Insights... INFO [main] com.netapp.oci.common.vault.WildFlyVault (WildFlyVault.java:42) - AUDIT: Retrieve keystore_new_password.d4af6e0d-5d7f-4f72-bc45-41bde76feb36 from vault INFO [main] com.netapp.oci.common.vault.WildFlyVault (WildFlyVault.java:42) - AUDIT: Retrieve truststore_new_password.d4af6e0d-5d7f-4f72-bc45-41bde76feb36 from vault INFO [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1124) - Created new single-use HTTP client WARN [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1723) - Request failed, retrying in 495 ms: Error executing GET request to /rest/v1/au/login/c93d6923-340e-4de8-a2f8-df70be8ce2a5. com.netapp.ci.sharedlibs. http.RequestException: Error executing GET request to /rest/v1/au/login/c93d6923-340e-4de8-a2f8-df70be8ce2a5. . . . Caused by: org.apache. http.conn.HttpHostConnectException: Connect to 172.23.64.2:3128 [/172.23.64.2] failed: Connection refused (Connection refused) . . . Caused by: java.net.ConnectException: Connection refused (Connection refused) . .

ERROR [main] com.onaro.sanscreen.acquisition.framework.mgmt.FrameworkService (FrameworkService.java:84) - Framework service start error: CI cluster unreachable: Error executing HEAD request to /. Response failed with status 407: Proxy Authorization Required. . . Caused by: com.netapp.ci.sharedlibs.http.RequestException: Error executing HEAD request to /. Response failed with status 407: Proxy Authorization Required.

采集单元版本早于最新版本