跳转到主内容

无法从 NetApp Console 创建支持案例,出现 NSS 凭据错误

Views:
41
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
netapp_console
Last Updated:

适用于

  • NetApp 控制台
  • 案件管理

问题

虽然 NSS 帐户处于活动状态,但无法从 NetApp Console 创建或查看支持案例,出现以下错误:
Operation failed, Please update your NSS credentials
Unable to create support case from BlueXP with NSS credentials error
 
NSS 帐户状态:
Unable to create support case from BlueXP with NSS credentials error

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.