BlueXP显示连接器处于非活动状态

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适用场景

BlueXP
连接器

问题描述

Connector在BlueXP SaaS和本地UI上显示为非活动。
BlueXP向我们显示此警告消息：
Failed - 显示失败消息 -> Network Error ...
BlueXP Timeline ：

Feb 7 2024, 10:25:32 am Update Containers Service Manager BXPCONNECTOR System Failed. Error:failed to perform container upgrade task (singleTask - false). java.net.ConnectException: handshake timed out.

BlueXP日志指示 .com 由于连接超时、与cloudmanager.cloud.netapp的连接失败：

SERVER.LOG:
 
 2021-12-01 11:24:28,441 UTC ERROR [Update all CVOs statuses ] [jhbknZAx] [ ] [System ] (simplicator-akka.actor.default-dispatcher-8368) [SimplicatorServerActor:285] ******************** Simplicator request to http://localhost:8080/SaasMpProtocol...StatusByVolume failed: connection timed out: cloudmanager.cloud.netapp.com/20.44.75.43:443

java.net.ConnectException: connection timed out: cloudmanager.cloud.netapp.com/20.44.75.43:443

它可能会影响其他端点：

http://localhost:8080/SaasMpProtocol...StatusByVolume failed: connection timed out: api.bluexp.netapp.com/20.44.75.43:443