本地分类部署失败

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适用于

本地分类（Datasense）
本地 BlueXP Connector（Podman & RHEL 8.10）
Podman 4.x

问题描述

分类（数据感知）部署失败并出现以下错误，尽管满足所有先决条件并且连接器与分类实例之间的连接处于打开状态。

Prerequisites: SUCCESS!!!

Do you want to install Classification despite the listed limitations? (y/n)

y

2025-07-16 06:42:16 INFO Kerberos ticket refresh found in crontab

2025-07-16 06:42:16 STEP Test installation requirements - done

2025-07-16 06:42:16 STEP Clear old deployment if exists

2025-07-16 06:42:17 STEP Clear old deployment if exists - done

2025-07-16 06:42:17 STEP Enable podman compatibility

2025-07-16 06:42:18 INFO Podman network backend is netavark

2025-07-16 06:42:19 STEP Enable podman compatibility - done

2025-07-16 06:42:19 STEP Copy docker-compose to the system

2025-07-16 06:42:19 INFO setting docker compose

2025-07-16 06:42:19 INFO compose file set successfully

2025-07-16 06:42:19 STEP Copy docker-compose to the system - done

2025-07-16 06:42:19 STEP Docker Login to DataSense registry

2025-07-16 06:42:21 STEP Docker Login to DataSense registry - done

2025-07-16 06:42:21 STEP Pull DataSense installer image

2025-07-16 06:42:34 STEP Pull DataSense installer image - done

2025-07-16 06:42:34 STEP Create sysctl configuration

2025-07-16 06:42:34 STEP Create sysctl configuration - done

2025-07-16 06:42:34 STEP Initiate deployment

2025-07-16 13:42:34 INFO Initiate onprem installation

2025-07-16 13:42:37 ERROR Error initializing installion

2025-07-16 13:42:37 ERROR Please check BlueXP Connector is up, allow communication from current server in ports 443,80 and if relevant, allow outbound coomunication to Netapp services at port 443

Traceback (most recent call last):

File "/data/onprem_installer/initiate_on_prem_install.py", line 158, in <module>

deploy_response = _deploy_on_prem(installer_args.account_id,

File "/data/onprem_installer/initiate_on_prem_install.py", line 82, in _deploy_on_prem

response.raise_for_status()

File "/usr/local/lib/python3.10/site-packages/requests/models.py", line 1024, in raise_for_status

raise HTTPError(http_error_msg, response=self)

requests.exceptions.HTTPError: 500 Server Error: Internal Server Error for url: https://api.bluexp.netapp.com/accoun...loyment/onprem

2025-07-16 06:42:38 ERROR Initiate deployment - error

2025-07-16 06:42:38 INFO Sending install log from file /opt/netapp/install_logs/16-07-2025T06-41-08.log to AWS