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由于watchdog超时、StorageGRID 设备SG5700意外重新启动

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Category:
storagegrid<a>2009105443</a>
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sgrid
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适用场景

  • NetApp StorageGRID 11.5
  • StorageGRID 设备SG5712

问题描述

  • 一个或多个节点发生意外重新启动时发出警报电子邮件:
Unexpected node reboot (1 alert) 
A node rebooted unexpectedly within the last 24 hours.
Recommended actions
1. Monitor this alert. The alert will be cleared after 24 hours. However, if the node reboots unexpectedly again, this alert will be triggered again.
2. If you cannot resolve the alert, there might be a hardware failure. Contact technical support.
________________________________________
dc1-sn1 
Node   dc1-sn1
Site   DC1
Severity   Major
Time triggered   WKD MMM DD hh:mm:ss UTC YYYY
Job   miscd
  • 由于watchdog超时、节点重新启动:
    • 收集 受影响节点上的日志文件和系统数据
    • 提取.tar.gz日志文件
    • 找到崩溃dMesg文件: base-os-logs\run\mount-tmp\pge-actv-root\var\log\storagegrid_crash_dmesg.YYYYMMDDhhmmss.log.gz
    • 提取并打开崩溃dMesg文件、验证节点是否因监视超时而重新启动:

[sss.uuuuuu] fpga_pci: fpgaIsr: fpgaIsr fired, interruptCount = 1
[sss.uuuuuu] fpga_pci: fpgaIsr: fpgaIsr logging memory usage
...
[sss.uuuuuu] fpga_pci: fpgaIsr: fpgaIsr logging CPU backtrace
...
[sss.uuuuuu] fpga_pci: fpgaIsr: fpgaIsr logging blocked tasks
...
[sss.uuuuuu] fpga_pci: fpgaIsr: fpgaIsr logging all ftrace buffers
...
[sss.uuuuuu] fpga_pci: fpgaIsr: fpgaIsr serviced watchdog

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