跳转到主内容

无法对凭据进行身份验证

适用场景

  • NetApp HCI
  • Element Management Node (mNode) 12.3或更高版本 
  • 混合云控制( HCC )
  • 管理服务 2.19 及更高版本

问题描述

运行mnode-support-util脚本时收到Unable to authenticate credentials on remote 错误

hci-small-ams-mnode /sf/etc/mnode/mnode-archive # sudo ./mnode-support-util -su admin -sp admin -a backup
+ mNode ip/name: xxx.xxx.xxx.xxx
+ MS version: 2.20.25
+ mnode-support-util version: 2.3
+ Authorative cluster: MVIP_IP
DID NOT RECEIVE VALID TOKEN
400
b'{"error":"invalid_grant","error_description":"Unable to authenticate credentials on remote: MVIP_IP."}'

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device