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Hybrid Cloud Control 登录将在 https://<mNodeIP>/hcc/auth-callback 处挂起

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适用场景

  • NetApp HCI
  • NetApp Hybrid Cloud Control
  • 管理服务2.x.x.x

问题描述

在管理服务中、为版本为:

  • 无法打开HCC -页面显示为空白
  • 访问 https://mnode/hcc 重定向到: 

https://<mNodeIP>/hcc/auth-callback?code=8G9oAyFQsjOHYPknIfVc9Oo5fRgPcQFnMyD9CrLfpww&scope=openid%20profile%20element_api%20mnode_api:r%20mnode_api:w%20mnode_upgrade_orchestrator:r%20mnode_upgrade_orchestrator:w%20tm:r%20tm:d&state=3b74c9a4fb5e4e8295f18d1dcc0efe10&session_state=lW0B_FRoRjD4DYTElR4HMs9MhUln2O-i7m9VGjFbj5c.Nwxw1X4dvzI7yTa6ExHCVA

  • 与mNode的SSH连接无响应
  • 远程控制台上的mNode无响应
  • 在"vCenter Perform能"选项卡的mNode虚拟机下会出现CPU峰值
  • 管理节点容器服务反复重新启动

要确认Docker容器服务重新启动、请咨询 追加信息

Management Service 2.15.X.X及以下版本:

  • https://mnode/hcc 可访问
  • 访问HCC页面时出现错误消息

One or more vCenter instances cannot be reached, causing some information to be unavailable

  • 在节点-计算选项卡下,出现错误消息:

Unable to retrieve information for the following X clusters: <cluster id>

2021-02-26 16_09_55-HCC.png

 

     

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